FREQUENTLY
ASKED QUESTIONS ON HOW TO ORDER
1) How do I amend the selected item?
You can change the order regarding any product by
clicking on the selected product's name to return to the product's description page.
Change your order there and then re-checkout again. (Do not amend the details of the
product(s) on the CHECKOUT COUNTER.)
2) How do I know the cost of postage
& packaging as in item (b)?
It is US$44 per kit. Example: If you
would like to order 2 nos. of kits or 2 different kits, your P&P cost would be $88.
3) Do I need to fill up all the
Customer Information / Details?
Please fill up all details required. You can
leave Card Number and Expiry Date blank if you are not ordering by credit card.
4) Can I still order by credit card
if my current address used as shipping address is different from my billing address?
Definitely yes. Please fill up the Customer
Information / Details Form (Checkout Counter) with your billing address and then
immediately email to us your shipping address to avoid late delivery of your order(s).
5) I do not want to order by credit
card, do you have other ordering methods?
You can also order by:
i) Wire Transfer (please take note of your
bank charges and ensure that the exact sales amount is received by us - fax to us the
bank-in slip to confirm your order):
Kindly make funds payable to:
Malayan Banking Berhad;
12 Jln Gopeng, 41400 Klang, Selangor, Malaysia;
A/C name: MBC Dotcom;
A/C no.: 512549158625; Swift code: MBBEMYKL
ii) Bank Draft / International Money Order
(only for orders above US$100 - mail to our address in Malaysia as indicated below. If you
prefer to send by courier, kindly contact us for alternative mailing address for faster
processing. Email to us to confirm your order):
International Money Orders / Bank Drafts payable to MBC Dotcom.
iii) Cash (US Dollars only - mail to our
address in Malaysia as indicated below. If you prefer to send by courier, kindly contact
us for alternative mailing address for faster processing. Email to us to confirm your
order):
6) How do I complete the order?
After filling up the details, print out the
CHECKOUT COUNTER (close this window and click on your Browser File and Print)
and fax or mail it to the no. or address at the bottom. (Remember to always "Print
Preview" and setup your page properly before printing)
7) When will I receive my order?
All orders are sent out by Global Priority Mail
immediately upon receipt/clearance of your payment. Delivery may take about 4 to 6 days
depending on where you live. We will email to you to confirm the delivery details.
Important Note: All
credit card orders by fax or mail will be billed by our associate company, IWS,
Inc. All information given are treated with full confidential.
If you have any Questions on our Services or Procedures, please contact
us.
MBC DOTCOM
Peti 2016,
Bukit Raja Business Center,
40800 Shah Alam,
Selangor, Malaysia.
Fax: +6-03-33444726
Email:
consult @ MyBizCapital.com
www.mybizcapital.com |